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Bespoke Development
Bespoke Development
Chapter26 will always recommend the use of 'out of the box' functionality when ever possible as this reduces the complexity and time to produce the solution. However, in reality no two organisations have exactly the same business process or requirements and regularly we are requested to bespoke, customise and develop specific applications.

A large number of the applications we develop are bespoke applications addressing specific business needs of our clients. These customized approaches are based upon our rapid development methodologies & delivery models from our Chapter26 Project Methodology (CPM TM) that enables us to reduce the development time considerably. Additionally, we can provide bespoke application development on a fixed time, fixed cost basis.

Our experience and capability in the fixed fee costing approach enables us to appropriately recommend a project plan and budget suited to specific your requirements. Some of the projects developed by us include custom built venture capital deal management applications integrated with their CRM application and delivered via a portal, enterprise knowledge management systems integrating multiple formats & sources and ERP applications and manufacturing product development collaboration systems.

Bespoke Application Development Process Overview

Chapter26 Project methodology (CPM TM - see below) is based on the best practices, methodologies and tools developed from experience gained working with hundreds of customers across all industries. By working with customers and industry leading partners, Chapter26 services reduce time to deployment, mitigate risk and achieve a faster return on investment.

Chapter26 Project Methodology (CPM TM)

CPM TM provides a 'step by step' programme to the successful design and implementation of ECM solutions:

  • Business Objectives Review
    This phase captures client requirements rapidly and appropriately to ensure true project scope definition. This is predicated on a SLA driven approach towards the project delivery and implementation cycles.
  • Content Management Strategy & Assessment
    This involves Business Analysts, Functional Consultants, Information Architects, Graphic Designers, Application Architects, Programmers and Project Managers.
  • Application, Systems Design & Integration Architecture Design Review
    This phase defines the architecture and design to support your requirements to address functionality, scalability, performance and redundancy.
  • Deployment readiness
    Creation of custom quality test plans and processes followed by rigorous test case execution. Including client specific business scenario testing. Customer training or skills transfer.
  • 'Post Go live' support
    Extensive onsite deployment assistance, post-deployment support and maintenance capability, provided at the level required:
    • Online & Telephone
    • Extended support cover
    • On-site
    • Prime time to 24 x 7 support