chapter26

The Select Services Team Program is a program whereby:

Select Documentum partners are chosen to represent Documentum Consulting Organization
Only partners with the full spectrum of Documentum expertise are identified as SST partners ie. Consultant, Architect, PM, Developer
The program ensures that the partner has a history of successful Documentum engagements.
The organization and skills of selected team partners are enhanced.
Customers are provided a competitive rates and exceptional value.
Documentum, the Partner and Client work jointly to ensure success.

Purpose of the Select Services Team Program

Improve customer satisfaction
Provide a competitive rate structure while providing exceptional value
Extended delivery capability
Extend Documentum's consulting capabilities
Eliminate engagements by untrained partners
Decrease post implementation support issues
Be an extension of Documentum Consulting
Partner involvement in Documentum's Best Practices, Consulting Re-use repository and Executive Top 10 Deployment process